Overview
Request Support For Scanner Devices
Who can submit this request?
Any Bedford County user that utilizes scanning devices
How we process your request?
Typical resolution time:
1 Business Day
Process:
After you submit your request, IT will:
- Review the request
- Research possible resolution paths
- Contact the requester to schedule a support session for resolution
Note: Any special requests will require a separate service request (see Related Services below for additional request types).
Before you submit a service request, you will need to:
- Complete this service request
- Provide the process performed when an error or issue occurred and provide error and/or screen shots
- Reference the Knowledge Base article "Scanner Troubleshooting" (link to the right)