Operating System Software Support

Overview

Request Support For Windows Operating System

Who can submit this request?

Any Bedford County User That Uses A Computer

How we process your request?

Typical resolution time:

1 Business Day

Process:

After you submit your request, IT will:

  • Review the request
  • Review and Research the error and possible resolutions
  • Contact the requester and schedule a support session for resolution

Note: Any special requests will require a separate service request (see Related Services below for additional request types).

Before you submit a service request, you will need to:

  • Complete this service request
  • Provide the process being taken and when the error occurred 
  • Provide any error code and/or screen shots of the error