Overview
Request assistance for print services related issues or errors
Who can submit this request?
Any Bedford County user who utilizes print services on County equipment
How we process your request?
Typical resolution time:
1 Business Day
Process:
After you submit your request, IT will:
- Review the request
- Research possible resolution paths
- Contact the requester and schedule a support session for resolution
Note: Any special requests will require a separate service request (see Related Services below for additional request types).
Before you submit a service request, you will need to:
- Complete this service request
- Provide process attempted and provide errors and/or screen shots if applicable
- Review Knowledge Base article "Printer Support and Troubleshooting" (link on the right)