Overview
Request Service For Tyler Technologies Products
Who can submit this request?
Any Bedford County Employee That Uses Tyler Technologies Products
How we process your request?
Typical resolution time:
1 - 2 Business Days *More Complex Requests May Take Longer*
Process:
After you submit your request, IT will:
- Review the request
- Contact requester and work towards resolution
- Contact vendor support , if needed
Note: Any special requests will require a separate service request (see Related Services below for additional request types).
Before you submit a service request, you will need to:
- Complete this service request in full
- It is very important to include any and all screen shots related to the issue or service request
- Provide process attempted before error and the usual steps to complete task without error