Overview
Submit Service Request For All Voice Related Issues or Requests
Who can submit this request?
Any Bedford County Employee That Has A Cisco Desk Phone
How we process your request?
Typical resolution time:
1 - 2 Business Days For Basic Requests *Change Requests May Take Longer*
Process:
After you submit your request, IT will:
- Review the request
- Gather any additional information needed
- Contact requester to complete service request
Note: Any special requests will require a separate service request (see Related Services below for additional request types).
Before you submit a service request, you will need to:
- Complete this service request in full
- Include location of phone
- Include extension of phone that request is related to