Overview
Submit a Service Request for Proval Software
Who can submit this request?
Any Bedford County employee who utilizes Proval Software
How we process your request?
Typical resolution time:
2 - 3 Business Days (Depending on the impact and severity of issue and/or request)
Process:
After you submit your request, IT will:
- Review the request
- Gather any further information needed to complete request
- Work with requester to provide resolution or complete service request
Note: Any special requests will require a separate service request (see Related Services below for additional request types).
Before you submit a service request, you will need to:
- Complete this service request in full
- Provide as much information as possible in description field of request
- Attach any and all screen shots to request that may aid in resolution and/or service request